Sunday, January 29, 2012

January 2012

This are the deets for January that I couldn't post on my Yelp page because they only allow posts that are under 5001 characters.

Jan 29, 2012: Just had to call 911 again about noises above. It's Sunday, when no construction should be going on AT ALL. The leasing office is closed for the day. According to the property manager, renovations should've been complete on Jan 27. So, what gives? Are they trying to do construction on a Sunday (which is against the law to my understanding)? Are these new tenants whose lease is supposed to start on a day when the on-site property management office has always been closed? If they are new tenants, how did they get the key to their unit since it is Sunday? And since the property gates are closed on Sunday, how did they get in (and how will the responding Sany Springs police officer get in?)? If these are new tenants, does everyone get the same privilege when they move in?

Jan 24, 2012: Within 10 minutes of entering our apartment, I heard movement, the patio door slide open once or twice, and a heavy object hit the floor (our ceiling) twice - all coming from the vacant unit directly above me. Since it occured at around 7:40-ish in the p.m., almost two hours after the property manager, Darla Warnock, told me the construction workers end their shift (they're renovating the unit), I called 911. Although Officer Davis didn't visit me after checking out the situation, Sandy Springs police documentation states that she was here for 15 min before leaving the property.

Jan 18, 2012: I have construction work going on above me before 7:30am. I had to call 911 since the on-site property management office isn't open. Even if I didn't work at home, this wouldn't be something I'd want to deal with while getting ready to go to work or getting my son ready to go to school.

When the police arrived (I'll get his name later), I was told that I had to take it up with the leasing office because the issue was between them and those they've contracted. Since I was dealing with the same type of noise when I was told that residents were living above me (which occurred under the last two property management companies, Lynd and McKinley...more on that later), I asked the police officer what the difference was between reporting both issues to the police. The police officer told me that they write reports and cite people - residents or construction workers based on my understanding of what he was saying - accused of making noise based on their discretion. When I told the police officer that I felt like I was getting the run around, his response was that I felt like I was getting the runaround because I was dissatisfied. He also suggested that I move.

You know I had the close the door in the police officer's face, right?
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Jan 13, 2012: I had to call the emergency maintenance line at 8:50-ish in the pm to report water leaking from my bathroom ceiling light.

The last time I had to report a leaking ceiling (in another area of my apartment) was on December 26, 2011, and that call was in the evening as well. With the Dec 26 emergency maintenance call, nothing could be done until Dec 27 because there was no key available to open the apartment above mine, which was where the water was coming from. According Allison Williams, an Aspen Square office staff member who stopped by my apartment on the morning of Dec 27 to take pictures of the severe water damage (more on that another time), the residents above me had recently "vacated" the unit. A notice of abandonment was tacked on my former upstairs neighbors' door shortly after Dec 27.

You know what also would've been nice? Aside from not feeling like I had to send a written notice via certified mail to the on-site office about work being done to my unit due to the Dec 27 water damage (more on that later)? Direct communication from the on-site property management office giving me a heads up about the loud-enough-you'll-need-earplugs drilling, hammering, and heavy-object dropping in the unit above mine that started as early as 730 on two different occasions since late Dec, and lasted practically all day from 8:30am to 6:30pm today, January 13.

Not just because I work from home and homeschool my child, but because I'm a paying resident who'd like to know when I'm going to be inconvenienced. I mean, let's face it, if the on-site office is going to let me know in advance about when my water's going to be turned off, why can't they tell me when my son and I are going to have to endure what always sounds like semi-heavy construction work going on above me? Lame